Report a Concern

**DO NOT USE THIS FORM TO SUBMIT EMERGENCY POLICE MATTERS. FOR EMERGENCIES, DIAL 9-1-1. ALTERNATIVELY FOR NON-EMERGENCY ISSUES 24 HOURS A DAY DIAL 956-565-3102. NOTE: THIS VOLUNTARY ACTION REQUEST EMAIL IS NOT MONITORED 24 HOURS A DAY. **

The City of Mercedes welcomes input from the public. Please use the following form below if you have noted a problem or if you have a specific concern. Please do not use this form to submit emergency or urgent requests.

You will receive an email confirmation and your request will be routed to the appropriate department for review. If a response is required, staff will contact you within 2-4 business days.

Please note any information submitted may be subject to the

Texas Government Code, Chapter 552 Public Information Act

The following types of requests that may be submitted:

Police Inquiry: If you need immediate help from police, medics or fire department, always call 9-1-1. For 24-hour non-emergency service, please call 956-565-3102
Animal Control Services
Traffic Concern
Water/Sewer/Drainage
Garbage, Recycling & Yard Debris
Graffiti
Code Compliance concern
Public Works
Street/Potholes
General Questions or Concerns

Citizen Action Form

Report Concern

Type Comments of Concern

Name ( First, Last ) *

Phone *

Email *

Date of Incident or Concern *

Select Concern or Issue

Request Call Back ?

YES

If you are human, leave this field blank.

Please call our Departments should there be a non-emergency issue pertaining to the respective department

Public Works: 956-565-6147

Police Department: 956-565-3102

Fire Department: 956-565-7755

Recreation Centers: 956-565-3033

Code Enforcement: 956-565-3114 Ext: 133